5 Steps to Power Up Your Market Presence 

BRAND DIFFERENTIATION.
What exactly is it? How do you get it?

Brand differentiation is how your brand sets itself apart from the competition by associating a superior performing aspect of your brand with multiple customer benefits.

In essence, it is your competitive advantage.

Brand differentiation is an essential aspect of a brand marketing strategy. It enables companies to reveal their profitable qualities that help develop a unique selling proposition. This way, they understand their competitive advantage and stand out among competitors.

Companies selling status quo items in the marketplace are easily interchangeable and prone to fall victim to price wars because that is the only thing left for them to compete with. Consistently undercutting prices ultimately leads to a lower net profit for the business.

Below are 5 tried and true strategies for building competitive brand differentiation.  

Innovate

Innovation is really one of the best ways to stand out. Do your homework (or research!) and find out how to really solve your customers’ problems. If a product already exists, find out what the gaps are and where the trouble spots are. What are customers complaining about? Make products easier, simpler and more solutions-oriented to attract attention. Organizations that are consistently bringing innovations to a crowded marketplace are typically more successful and have stronger customer loyalty.

Presentation

Does your brand have a consistent presence? Presenting a brand that has a clear visual strategy (color palette, logo, tagline, etc.) across multiple platforms is more likely to be remembered by customers, and more easily recommended to additional customers.

Experience

Is the way that customers interact with your brand unique and dependable? Customer experience is felt through a brick-and-mortar store, website, social media, shipping, customer service unboxing/packaging and more! Perhaps, that customer experience even comes from being able to customize a product or service through a website, app or in-person event. Customer experience can either make or break a brand.

Price

Pricing can be tricky and needs to be handled properly. Companies need to find the balance between being affordably priced to offer financial value and being a premium brand with additional benefits at a higher price. To create a pricing strategy and differentiate your brand perform a marketing pricing analysis, target audience research, competitive landscape analysis, and lay out the results next to your business goals.

Emotional Response

How a brand makes a customer feel matters because it plays a big part in whether the person comes back to buy again or refers the company to someone new. Statistics show that customers with an emotional relationship to a brand have a 306 percent higher lifetime value and will recommend the company at a rate of 71 percent. Along that same line, 70 percent of viewers are more likely to buy a product from an ad after having an intense emotional response. Creating an emotional response from a customer is closely tied to the customer experience.

Know Where Your Genius Lives

Every decision we make carries an opportunity cost. If we don’t budget our time wisely, we end up wasting it, as well as our energy on things that don’t matter or should be delegated to those with the proper expertise. For example, when I first started my business, I thought I needed to handle my monthly accounting, data entry and P&L statements. I spent HOURS trying to understand and organize the money I was making and spending. What I quickly learned was that the amount of time I was spending on this task each month was significantly taking away the time I spent on client work which ended up causing me some very late-night hours and a lot of stress. The obvious lesson I learned here was that I needed to outsource this task to an expert that manages this more efficiently so that I could focus on building a graphic design and branding business.

Fifteen years later the term “stay in your lane” resonates loudly with me as I seek to create synergies with third parties that can help me run Creative Vortex more efficiently. That’s not to say that learning a new skill or gaining an appreciation for another talent isn’t still important but knowing where your genius lives and honoring that is equally, if not more so, important.

This concept also applies to creating a marketing and design strategy for a business. It is amazing to me how often people think they can do this themselves because they “know their business the best” and consider themselves to be creative or a great writer. Or they simply just don’t see the value in investing in a professional design team because they think that an online software can give them everything they need for $150 a year. Then waste hours of their own time trying to do something they are not very good at and struggle with the execution.

The examples below are the most common:

  • Working solo to customize marketing materials from a template to save money vs hiring experts with proven experience to increase sales and company revenue and hit deadlines.
  • Posting on social media sporadically with content that has no meaning to the target market (you think it does, but it is totally off base) vs hiring a professional to do some market research and create a strategy and content calendar that has relevance with your audience.
  • Paying for online ads and using stock visuals (or worse yet, visuals stolen from the Internet) vs hiring a professional digital marketer/designer to create custom visuals and assist with ad copy.
  • Paying a lot of money for a booth spot at a trade show, waiting too long to create the design/marketing and end up missing the mark because they didn’t know about the many, many details related to printing, shipping, set-up and execution.
  • Buying a discount logo online and expecting it to work for all your marketing and business needs. Please know that putting a vertical logo into a horizontal space isn’t going to work because it is so small that people can’t see it. Just because you can get a logo for $99 in a day doesn’t mean you should. Your brand mark should have the ability to shine in all its applications.

How much is your time actually worth? How much time in your day are you spending on tasks you don’t understand and consequently getting poor results for your effort? Think about how much more you could achieve and build your business by partnering with a creative/marketing professional that could help strategically guide your business and ultimately save you time and money. Branding is a process and it is important to build the foundation, which typically includes business name, tagline, mission and vision statement.

Every day we are faced with choices on how to invest our time, and we all can be guilty of the same thing: Taking on too much without properly understanding the costs. Especially when it comes to marketing and design, it is important to partner with experts that know how to create the most impact for your money, no matter how big or small a budget is.

Interested in learning more about creating a branding and marketing strategy? Contact Creative Vortex today for insights on how we can help your business stand out in a crowd.

Leveraging a Visual Marketing Strategy

Humans have an incredible ability to remember things far after they have seen it. According to John Medina, author of Brain Rules, if you hear a piece of information three days later, you will remember 10 percent of it. But, by just adding a picture, you will remember 65 percent of it. That being said, design and visual content remains a challenge for content marketers in understanding how to use it in conjunction with content to create relationships with customers. Let’s jump in and explore how visuals are key to creating great customer-brand connections that lead the way to long-term buying loyalty.

Understand Your Target Market 
Your brand’s visuals have a huge impact on what current and potential customers learn and know about your brand, as well as how they engage with it. However, if you don’t know the people in your target market, you can’t properly create the visuals. This isn’t about you, but about THEM  wanting to buy from you, and then telling their friends and family about it. These days people do a lot of research before purchasing and typically end up buying from the brand that is more relatable, even if it might end up costing a little bit more. Once you have a clear understanding of the emotional triggers in your demographic it will be easier to create and use appealing visuals that would make them choose your company over a competitor.

Emotional Appeal 
What do you want consumers to think and feel when they interact with your brand? As mentioned previously, sometimes consumers will spend more on a brand that they can easily relate to and solve their problem. Not only is color and font type important, but photos, images and design elements should play a big part in your brand identity. The visual is going to catch someone’s eye first and then ready the copy to learn more. Food packaging is designed to create an emotional reaction when a hungry person walks by. Instagram images for a yoga apparel brand are designed to make people that practice yoga frequently feel like they can move easily while doing a class. A TV commercial for a tire company is built to create a sense of safe driving for people that live in areas that experience bad weather. It is important to generate an emotional reaction that leads consumers to make purchases.

Beyond the Logo 
There is so much focus on creating a logo in line with a company’s mission and vision statement, that sometimes business owners forget that everything that comes after that needs to align as well. While it is the face of the brand, a logo can only go so far as a design element.  Use the logo as a launching point to develop a website, social media, marketing collateral, advertising, employee headshots and signage that visually works together to tell your company’s story and sells its products/services.

Do the Research
Creating a strong visual brand takes time and you need to be willing to experiment to truly discover what resonates with your customers. Don’t try to create visual elements before understanding what is needed to stand out in crowded market spaces. One of the biggest mistakes brands and their marketing teams make is to create a strategy based on what they think they know about a target audience. Basing the visuals on qualitative and quantitative research will form a strong visual strategy and point your company in the right direction of connecting with the right customers.

Research has shown that 75 percent of consumers are inspired to make purchases based on images and video content that has appealed to their emotional well-being at that moment. Having a well-researched visual marketing strategy aligned with a content strategy, as well as being on brand, has the power to make your company stand above the competition.

Interested in learning more? Contact Creative Vortex today for insights on how we can help your business stand out in a crowd.

Elements of a Great Marketing Piece 

Potential customers often see a business’ marketing collateral, whether it be printed or digital, before they actually experience a product or service. No matter what the piece is, be sure to incorporate the following best practices to create a good impression with potential and returning customers.

1. Readability

For people to connect with a business or organization, it is important that marketing materials are easy to read. Potential customers need to be able to quickly understand what the business is, the problem it solves, how to buy and where to find more information (website, social media, store location, etc). Keep your messages concise and don’t use jargon. Lastly, make sure that all marketing collateral is free of any kind of errors. Nothing throws doubt on a company’s credibility like seeing grammar and spelling errors! And, to that point, ensure that the website works, social media platforms are updated, chat boxes are being monitored and phone lines are being answered.

2. Crystal Clear Call-to-Action

What do you want readers to do after reading your marketing piece? The call-to-action (CTA) needs to provide a very clear path to prompt an immediate response or encourage an immediate sale. It should be obvious but very specific and create an urgency that drives a consumer to make a purchase. A CTA should focus on making a transaction, including:

  • Shop our sale now
  • Visit us online to buy now
  • Get free shipping when you spend $100

It can also focus on a personal engagement between the buyer and the seller. Examples include:

  • Call / DM us for a free consultation
  • Sign up for a free 30-day trial
  • RSVP to attend our event

No matter what  the CTA is, the direction should be crystal clear, free of any ambiguities and impossible to miss.

3. On-point Visual Design

If you have a great message and a precise CTA, but your visual design is a mess, all that work will be for nothing because it will be lost in confusion. Having a properly designed marketing piece for a reader should do four things:

  1. Catch a consumer’s attention
  2. Direct the reader’s eyes
  3. Answer who, what, when, why and where
  4. Organize the information and graphics

A visual strategy for all your marketing collateral will provide order and present the most important information so it is easy to find and read, and subsequently make it easy for people to engage with the company.

4. Stay On Brand

Lastly, marketing collateral needs to be on brand, reflecting the proper logo, fonts, colors, key messages and design elements that are synonymous with the organization’s brand identity. Conduct a brand audit to make sure that old branding and messaging has been retired and isn’t lurking in the shadows. It is important to conduct a brand audit every 4-6 months to maintain continuity, identify gaps, and implement updates.

Creating an easily identifiable marketing mix with strong and well-built pieces goes a long way in building a trustworthy and credible business that will consistently retain customers and attract new ones.

Want to learn more? Email at bridget@creative-vortex.com to book a free 30-minute consultation!

Application of Logo Variations

Having a versatile primary logo means having variations of it that can be used in different ways on a variety of platforms. Having several approved logo variations in a branding guide allows a business to shift seamlessly and be recognized instantly. As a business and brand grows, the application of a logo should be adapted to be include on:

1.     Website
2.     Social Media
3.     Print Collateral
4.     Signage
5.     Digital Communications
6.     Apps
7.     Clothes & Bags/Backpacks
8.      Pens, Pencils, etc.

While the primary logo will always be the leading mark of your company, it isn’t always the best application. Logo variations present the best visual aspect of an organization while maintaining brand consistency. Let’s look at the six main types of logo variations.

Primary Logo 

The primary logo is the main identifier of your brand and is used predominantly in your marketing channels and platforms. It sets the tone and should be easily recognized in your target market.

 
Stacked Logo 

Aligned closely with the primary logo, the stacked version should be used when space is tight, typically on printed materials and presentations. If the primary logo is already stacked there is no need to recreate it.

 

 

 

 

 

Secondary Logo

Used on as-needed basis and/or to align more closely with the platform it is being used on. It still needs to be tightly knit with the primary logo but can be adapted to be more horizontal/vertical or to show a different side of the company brand.


Tagline Logo

The tagline logo can simply be the primary logo with an approved tagline attached to it. It is important to make sure that when it is used the tagline is legible and easy to read.


Submark & Brandmark 

The submark and brandmark can be used in small spaces and are circular in nature, most notably are used in social media profiles. A submark will include your business name and maybe a tagline. A brandmark is just a graphic element from the primary logo or a monogram of the business name. These items may also be used as watermarks.

 

 

Color Variations

While the use of color for all logo types must be maintained, in certain situations to the logo can be adapted in support of environmental or social causes. Choosing logo colors from CMYK or RGB helps to ensure that color consistency is maintained on all marketing platforms. It is also important to determine grayscale versions of the logo types if color options are not available.

Paving the Way for Branding Relevance in 4 Steps

Brand relevance is the ability to connect with people’s emotions and make a product or service relevant enough for them to invest in it.  Why is it important? Creating brand relevance is a strong indicator of long-term success by gaining engagement, loyalty, and trust from customers for years to come.

Creating true brand relevance takes time and patience, but when done correctly can grow a brand and business for the long-term. Below are 4 steps that can help you realign your brand for success.

Step #1: Conduct a Brand Audit

Do you know what your footprint is with your target audience? Are you even getting in front of the people that will buy your product or service? Now is the time to conduct a brand audit so you know the impact of your brand and its existing gaps. Use the steps below to conduct a brand audit.

  • Identify what is being measured. What is your business’s mission, vision, unique selling proposition, market position and brand promise? Who is your target audience and where are they?
  • Assess marketing materials. Gather all your marketing materials, including business logo, brochures, sales sheets, product packaging, letterhead, business cards, print advertisements, website(s), social media platforms, email campaigns, and newsletters. Do they have a consistent design, color, and tone? Do they speak to your target market?
  • Review your business website. Using website analytics, assess where web traffic is coming from, what the bounce rate and conversion rate is and if it is attracting your target audience.
  • Review your social media data. Use your social media analytics to examine who is following and engaging with your brand. Are they current or potential customers? Are they saying anything about your brand?

Evaluate competitive brands. Assess the competitions by reviewing their marketing and advertising materials, websites, and social media platforms. What are they doing well or not so well?

Step #2: Do Some Market Research

Who does your target audience think you are? To make sure that you are talking to the right target audience and using the right mix of marketing, leverage market research to fully understand how current and potential customers feel about your brand. Use a combination of customer focus groups, email surveys, social media polls, and online surveys to get customer feedback on the following:

  • What brand experience have people had?
  • What has their experience been with customer service?
  • Does your service or product solve customers’ problems?
  • How do customers describe your service or product?
  • Have they ever recommended it to friends and family?
  • What does the brand’s logo make people think of?

Be sure to survey people that aren’t customers yet. Also, create a unique survey for employees to make sure they understand the brand too. If they don’t have full knowledge of the brand it is harder for them to sell it.

Step #3: Review Impact of Design Collateral

  • A design audit includes analyzing all the visual and graphic elements that represent your brand externally and internally. Consistency in design has an incredible influence on customer experience and engagement. The audit should include any visual, written, and verbal communication used as a touchpoint to get the attention of current and potential customers. When conducting a visual audit look at the following:
  • Patterns: Put visual elements into buckets according to the patterns that represent the brand. Look for commonalities across all platforms and identify anything is erratic and out of place.
  • Tone, Voice, & Message: Does what you are saying and writing match up with the visual representation of the brand? Does it support the message represented by the logo?


This step will help to answer the question of whether your visuals tell a cohesive story and accurately represent your brand.

Step #4: Develop A Plan

The only way to truly leverage the information gained from the brand audit, market research and graphic design audit to achieve your marketing objectives is to create a to-do list! This should be a detailed plan of action that highlights goals, deliverables, tactics, and a timeline that prioritizes work to get you in front of the right people to drive engagement and sales. Below are some key activities to building a marketing plan:

  • Define Business Goals & Budget
  • Conduct a SWOT Analysis
  • Identify Target Audience / Customer
  • Develop Marketing Goals
  • Define Visuals and Communication Tone

Brand relevance can lead to a strong connection between a brand and consumer. When a consumer finds your product or service necessary for them, they will build a connection with your brand through engagement and referrals that will last for years to come.

How Shapes Affect Logo Design

Shapes are all around us and part of our everyday life. And, whether we believe it or not, they play an important role in building and defining a brand logo that serves as an anchor for an organization in its industry. Shapes in brand logos are often overlooked or misunderstood by business owners with most emphasis being focused on color, font type and format. It is important to give shapes the same amount of attention when creating a logo to:

  • Symbolize different ideas
  • Direct the eye from one element to the next
  • Convey emotion and mood
  • Create trust and professionalism
  • Deliver a sense of depth
  • Connect with an audience

Shape elements, including circles, squares, rectangles, triangles, vertical and horizontal lines, organic shapes and spirals all communicate different meanings. Let’s explore how each element translates in a logo and provides a connection point for current and potential customers.

Circles
A common feature in logo design, circles are used in 20 percent of the most recognized brands. Using a circle in a logo conveys positive emotional messages through unity, friendship, commitment, strength, and steadiness. They connote softness, bonding, consistency, sturdiness, and reliability. In some instances, they imply marriage and partnership to show stability and endurance.

Squares & Rectangles
Another popular and common design form, squares and rectangles create an idea of proportion, balance and dependability. While the corners found in these elements are sharp and abrupt, they also help to inspire trust, safety, maturity, intelligence and strength about the brand for consumers.

Triangles
The triangular shape in logo design shows dynamic power, hierarchy, and continuous motion and/or improvement. The shape of a triangle seems to be pushing in a specific direction which helps to give a perception of brand innovation and resilience. Again, the sharp corners help to emulate trust, safety, maturity, intelligence and strength for consumers

Lines
Lines tend to be the least popular and are often used as a secondary element, but still can significantly impact logo design for the better. Vertical lines can portray strength, sophistication, and, in some instances, aggression. Horizontal lines convey community, tranquility, and calm.

Organic Shapes & Spirals
Not every logo has to be based on circles, squares, rectangles, or triangles. The use of organic shapes, which are naturally occurring forms (shapes), and spirals are often used to create unique logos that are a literal portrayal of a brand. Spirals are used to be centralizing, transformative and are often considered to be hypnotic as well. Organic shapes make people feel warm and comforted by portraying well-recognized elements that tug at heart strings or good memories.

Shapes are building blocks and create patterns, providing something for our brains to memorize and recognize. The use of different shapes, or the use of one strong shape, in logo design can help to create an emotional and psychological bond between a brand and its consumers. It is important to understand how shapes affect your logo and how to incorporate them in order to create a brand connection.

The Psychology of Color & Your Logo

The biggest brands in the world are defined by their logo and the color that represents them. Multiple studies have shown that a brand’s color influences 60 to 80 percent of a consumer’s decision to purchase a product or service. Specifically, 84.7% of buyers claimed color as the primary draw to a brand. While the use of color is always subjective, it is also closely linked to a business’s brand identity and its ability to position itself with target audiences.

The psychology of color shows patterns of how people respond and form strong associations to certain hues in specific industries. Of the top 100 brands in the U.S., blue is the most popular color at 33 percent, followed by red at 29 percent and black (or grayscale) at 28 percent. Only 13 percent of those brands use yellow or gold.

Image credit: canva.com

The Marketo Engage blog by Adobe does a great job of breaking down the use of color in branding.

Red

Evokes a passionate and visceral response. It is a color that increases your heart rate, makes you breathe more rapidly, and activates the pituitary gland.

Color code: aggressive, energetic, provocative, attention-grabbing

Purple

Sophisticated yet mysterious color. The richness of this color tips its hat to the royalty and elegance found deep within us.

Color code: royalty, sophistication, nostalgia, mystery, spirituality

Blue

One of the most popular choices for a brand color, it is thought to put people at ease as it is reminiscent of the sky and ocean.

Color code: trustworthy, dependable, secure, responsible

Green

There is a wide variation between its shades and is synonymous with calm, freshness, and health. Deeper greens are associated with affluence and lighter greens are associated with serenity.

Color code: wealth, health, prestige, serenity

Yellow

Because yellow is reminiscent of the sun, it communicates hope and optimism. Yellow stimulates creativity and energy, and its brightness is especially useful to catch a customer’s eye.

Color code: positivity, light, warmth, motivation, creativity

Orange

Combines the brightness and cheer of yellow with the energy and boldness of red to make a color that is full of life and excitement.

Color code: vitality, fun, playful, exuberant

 

Brown

Speaks of earthly simplicity, as well as strength and durability. However, use caution as it also reminds people of dirt.

Color code: earthlike, natural, simplistic, durable

 

Black

Used by companies that wish to boast a classic sophistication. Black works especially well for expensive products.

Color code: prestige, value, timelessness, sophistication

 

White

Represents purity and cleanliness and is a popular choice for healthcare and child-related businesses.

Color code: pure, noble, clean, soft

 

 

As always, the use of color in branding and marketing is subjective and you never know when someone is going to love it or hate it … or be completely indifferent. However, the bottom line is that brand colors are critical to the success of an organization by keeping it front and center with the right target market.

 

Tips for Fixing 4 Common Branding Mishaps

The art of branding an organization can be a complicated process and mishaps happen!  When branding goes well sales rise and consumers get engaged, but when it goes bad the damage to an organization’s reputation can last for many years. Below are four common branding errors and some ideas to realign and get past them.

Mishap #1 – Inconsistent Use of Brand Across Digital Channels

The digital world is huge right now, and with the onset of the pandemic businesses need to be visible and easy to connect with online to thrive and grow.  A recent study by ClickZ Marketing Technology Transformation shows advantages of omnichannel marketing automation including 250% higher purchase frequency and 90% higher customer retention rates. Which means that having a strong and consistent presence on the top digital channels (see list below) is critical to success. Make it a point to review your channels on a weekly and monthly basis to ensure all graphics, visuals and content are sending the same message and speaking the same language. In fact, make it someone’s job to ensure brand usage is consistent!

Top Digital Channels:

  1. Website
  2. Email
  3. Social Media
  4. Mobile
  5. Display Ads
  6. Video

Mishap #2 – Disconnect Between Content Strategy and Brand Strategy

A brand strategy is the blueprint for building and growing a brand, basically the purpose of an organization … why it exists and what it does. Which is pretty much the foundation of a business. A content strategy is a tool to communicate what the organization is through content (i.e. print and digital channels). A misaligned content strategy dilutes a brand to the point it confuses and turns customers away creating little to no emotional connection to the brand. Look at your website … does it clearly articulate your mission and vision and how the product or service makes customers’ lives better?

Below are a few ideas on how to align content with branding.

  1. Create brand stories that include a value proposition and support the core identity of the organization.
  2. Implement brand guidelines for creating content that will be used on all marketing and communication channels.
  3. Develop campaigns for core business initiatives that are anchored in the organization’s brand values, mission, vision and value proposition.

Mishap #3 – Cutting Corners on Your Logo

A logo is a symbol that provides powerful brand recognition for your organization to consumers, investors, and competitors. Many factors can influence the development of a logo and often people will focus on getting the simplest and cheapest logo available because the process is daunting to them … or they just don’t see the ROI on really investing in a great logo. There are many online logo development websites available but creating a logo tailored for a business with a professional graphic designer can be quick, easy, and cost efficient. It is built around a concept and strategy, includes different variations and will grow for the long-term with a business. A good logo creates synergy with business goals and is designed to last for generations.

Mishap #4 – Lack of Strategy

Not having a branding strategy is probably one of the biggest mistakes an organization can make. A strategy provides a clear idea of what your organization stands for and how it can help customers, as well as visually define how a brand is presented to target markets. Not having a strategy creates a lot of ambiguity internally for employees as they work to promote the product or service, which ultimately affects the external messages and visuals that customers see. And, if customers are seeing mixed messages and visuals that creates uncertainty and confusion, which impacts the bottom line. Take the time to sit down and create a brand strategy that translates into brand guidelines that are used to execute the brand internally and externally.

Creating a strong and timeless brand takes a lot of work and won’t necessarily happen overnight, but by being thoughtful and consistent in its application it will provide a return on investment that will position your business as a market leader for years to come.

One Day of Hope Marketing Campaign

OVERVIEW

International Sanctuary is a nonprofit focused on empowering girls and women escaping human trafficking through its worldwide sanctuaries and social enterprise Purpose Jewelry. The organization ran a One Day of Hope Campaign in July 2021 in support of World Day Against Trafficking in Persons on July 30, as well as to boost sales of the specially curated One Day of Hope Collection.

Creative Vortex worked in partnership with Little Red Communications to grow awareness of the campaign and boost jewelry sales through targeted social media and hashtags, an email campaign, and customized website elements. The campaign centered around the following:

  • Jewelry in the One Day of Hope Collection costing $26, which is the same amount it takes to support one woman a day in their sanctuaries
  • The words: Hope, Dignity & Freedom
  • Human trafficking information and statistics

APPROACH

Social Media:
Created a 30-day social media and hashtag strategy with 60+ images highlighting pieces from the One Day of Hope Collection, along with targeted messaging about human trafficking and the organization’s mission. Included posts, stories and hashtags.

Email Campaign:
Developed a weekly newsletter highlighting specific pieces from the One Day of Hope Collection and targeted messaging about human trafficking and the organization’s mission.

Website:
Designed customized website elements highlighting the One Day of Hope campaign and its key messages.

Branding:
Developed a comprehensive and distinctive brand, including colors, font, logo placement and language to not only marry the campaign to International Sanctuary and Purpose Jewelry, but to also set it apart.

 

RESULTS

Sales:

  • Raised more than $23,000 and provided over 910 Days of Hope!
  • Online Store Sessions = 11,969 / Visitors = 11,017 (increase of 14%)
  • Total orders = 174 (increase of 4%)
  • Returning Customer Rate = increase of 31%
  • $467 in donations from the Purpose Jewelry website shopping cart check out TipGenius widget
  • $2,186 sales attributed to email marketing (increase of 60%)
  • $508 in direct social media sales (Facebook increased by 326%)

Sales by Traffic Source:
Direct = $20,716
Search = $2,302
Unknown = $716
Social = $508

Top Referrers by Sessions:
linktr.ee = 155 (increase of 244%)
www.internationalsanctuary.com = 113 (increase of 13%)

Online Store Session by Social:
Facebook = 134 (increase of 148%)
Instagram = 37 (increase of 42%)

Online Store Sessions by Device Type:
Mobile = 7,096 (increase of 19%)
Desktop = 4,399 (increase of 7%)
Other= 279 (increase of 7%)
Tablet = 194 (increase of 38%)

Social Media:
@PurposeJewelry / 22 Posts
+8.7% Increased Content Interactions (998 likes, 37 comments, 30 saves, and 18 shares)
+1.7% New Accounts Reached
+125 New Followers

@InternationalSanctuary / 15 Posts
+144% Increased Content Interactions (341 likes, 15 comments, 6 saves, and 3 shares)
+80.1% Increased New Accounts Reached
+38 New Followers

Email Marketing:
Number of emails in campaign: 6 (with resends to those who did not open = 12)
Average open rate: 12%
Average click rate: 0.5%

 

Contact Creative Vortex for assistance in launching your next multi-platform marketing campaign! Learn more about us at creative-vortex.com or check us out on Instagram and Facebook.